Terms and Conditions

AceVision Consulting

Last updated: 11.11.2026

These Terms and Conditions govern the use of https://www.acevisionconsulting.ro/ (the "Website"), operated by S.C. AceVision Consulting S.R.L. ("AceVision Consulting", "we", "us" or "our"). They explain the permitted use of the Website and how inquiries and service engagements are handled.

1 Company information

Legal name: S.C. AceVision Consulting S.R.L.
Registered office: Str. Mihail Kogălniceanu nr. 4E, Florești, Cluj County, Romania
Trade Register number: J12/6029/2022
Tax identification number (CUI): 46912927
Email: andrei.chis@acevisionconsulting.ro
Telephone: +40 749 148 608

2 Scope of these terms

The Website presents our services and enables visitors to contact us. Our services are primarily intended for businesses and professionals. Please read these terms before using the Website and use it in accordance with the rules below.

Browsing the Website, submitting an inquiry or attending an initial consultation does not, by itself, create a paid service contract. Paid services require a separate agreement, which may include a proposal, statement of work or other written terms accepted by both parties, including electronically where valid.

That agreement governs the relevant engagement and takes precedence over these Website terms in the event of a conflict about the services. Nothing in these terms removes mandatory rights or protections that apply under law, including any applicable consumer rights.

3 Services and initial consultation

AceVision Consulting provides process mapping and improvement, automation and systems integration, AI solutions, ontology design, knowledge graph development and related consulting. Maintenance and further development may be available under an agreed scope.

The initial consultation advertised on the Website is free, lasts approximately 40 minutes and is arranged by email at a mutually agreed time. It is an introductory discussion to understand your needs and identify possible next steps. It does not include detailed process analysis, solution design or implementation unless expressly agreed. Neither party is obliged to proceed to a paid engagement.

Process analysis, implementation and maintenance are separately scoped and priced. Commissioning analysis does not require you to purchase implementation or maintenance. As described on the Website, analysis documentation can be used internally or with another provider, subject to any third-party rights identified in the deliverables. Knowledge engineering can also be commissioned independently.

4 Proposals and project arrangements

Service descriptions, examples and illustrative workflows on the Website are general information. They do not guarantee suitability for a particular business, a specific financial return, a completion date or a particular level of automation.

Before paid work begins, the agreed proposal or service agreement will define the relevant scope, deliverables, fees, currency, applicable taxes, payment schedule, responsibilities and project assumptions. Where relevant, it will also address acceptance criteria, third-party subscriptions and usage costs, intellectual property, confidentiality, data processing, support, changes and termination.

No ongoing support, subscription or maintenance commitment arises solely from using the Website. Any payment obligations, deposits, cancellation arrangements or implementation discounts must be stated in the accepted proposal or service agreement.

5 Information you submit

Please provide accurate contact details and only information you are entitled to share. When you act for an organisation, you must have the authority necessary for the requests or commitments you make on its behalf.

For an initial inquiry, provide enough context to explain your needs. Do not send passwords, access keys, unnecessary personal data or confidential third-party material through the public contact form. Where sensitive business information is needed, we can agree an appropriate exchange method and confidentiality arrangements.

You retain your rights in materials you submit. Sending an inquiry does not transfer ownership of your documents, ideas or intellectual property to us or authorise their public use. We may use the information as necessary to assess and answer the inquiry, subject to our Privacy Policy, applicable law and any agreed confidentiality obligations.

6 Permitted use of the Website

You may browse the Website and use its information to understand and evaluate our services. You must not:

Use the Website for unlawful, fraudulent or deceptive purposes, or impersonate another person or organisation.
Attempt unauthorised access to the Website, connected systems or data; bypass security controls; introduce malicious code; or deliberately disrupt availability.
Send spam, abusive messages or material that infringes privacy, intellectual-property or other legal rights.
Collect personal data from the Website unlawfully or use automated access in a way that interferes with its operation.

We may take proportionate measures to restrict abusive access, protect the Website or comply with legal obligations. This does not limit your right to make a legitimate complaint or exercise any statutory right.

7 Intellectual property and links

Website text, graphics, branding, layouts and other materials are owned by AceVision Consulting or used with the permission of their respective rights holders. You may view the Website and retain reasonable extracts for personal use or internal business evaluation, keeping any copyright or attribution notices intact.

Reproduction, redistribution or commercial exploitation beyond this permission requires the relevant rights holder’s consent unless otherwise permitted by law. Ownership and licensing of materials created for clients are governed by the relevant service agreement, not by this Website clause.

Third-party names, logos and trademarks belong to their respective owners. Their appearance on the Website does not, by itself, indicate a partnership, certification or endorsement. You may link to publicly accessible Website pages in a lawful manner that does not misrepresent your relationship with us or suggest our endorsement.

8 Third parties and AI information

The Website may link to external websites or refer to third-party software and services. Those providers have their own terms, privacy practices, pricing and availability. A reference to a tool does not mean that it is included in every project or that we control its operation.

Descriptions of AI, automation and knowledge graph use cases are illustrative. Feasibility depends on factors such as data quality, available integrations, access permissions and operational requirements. AI-generated outputs can be inaccurate or incomplete and may require human review. Project-specific validation, oversight and responsibilities are addressed in the service agreement.

9 Availability and responsibility

We take reasonable care when preparing Website content and operating the Website. Nevertheless, content may require correction or updating, and access may be interrupted by maintenance or technical issues. General Website information should be assessed against your circumstances before you rely on it for a business decision.

We may update Website content and features. Such updates do not, by themselves, change an existing service agreement or release us from obligations already agreed with a client.

Our responsibility for the Website is determined by applicable law. These terms do not exclude liability for intentional misconduct, gross negligence, or any other liability that cannot lawfully be excluded or limited. They do not waive data-protection rights or mandatory consumer protections. Liability for contracted services is addressed in the relevant agreement, subject to applicable law.

10 Privacy and cookies

Our Privacy Policy explains how we process personal data connected with the Website and inquiries. Our Cookie Policy explains cookies and similar technologies and how you can manage your choices. Reading these terms, browsing the Website or submitting an inquiry does not constitute consent to optional cookies or marketing communications.

Cookie Policy: https://www.acevisionconsulting.ro/cookie-policy

11 Governing law and disputes

These terms are governed by Romanian law, subject to any mandatory protections that apply under other applicable laws. If an issue arises, please contact andrei.chis@acevisionconsulting.ro so that we can try to resolve it.

Disputes that are not resolved amicably may be brought before the courts competent under applicable law. Nothing in these terms restricts a right to approach a competent regulator or deprives a consumer of mandatory jurisdiction or legal protections.

12 Changes and contact

We may update these terms to reflect changes to the Website, our services or applicable requirements. Updated terms will be published on this page with a revised date and apply prospectively. Changes do not alter existing service agreements unless agreed in accordance with those agreements and applicable law.

If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law. For questions about these terms or our services, email andrei.chis@acevisionconsulting.ro or call +40 749 148 608.