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SERVICES

The expertise you need. A scope that fits.

From process improvement and automation to knowledge engineering, choose the support that matches your business challenge.

For process improvement and automation, the four stages below describe how we work. Knowledge engineering can be commissioned independently, integrated into a solution or added later.

01 / FREE · 40 MINUTES

Initial Consultation

We discuss your business context, recurring problems and desired outcomes. We establish how can AceVision Consulting help and recommend next steps.

You leave with

Practical next steps and, where appropriate, a proposed scope for the paid analysis.

An illustration of speech bubbles for initial consultation.

This is an initial discussion. Detailed mapping and solution design belong to the paid engagement.

02 / PAID · STANDALONE

Process Mapping & Analysis

Document how work happens today and define a practical future process, including whether automation is worthwhile. Assess whether fragmented information, inconsistent definitions or missing relationships contribute to the problem.

You will receive

  • AS-IS and TO-BE process models, using BPMN 2.0, with explanations

  • Feasibility assessment: value, costs, constraints and assumptions

  • Success measures and baseline information where available

  • Phased implementation plan and dependencies

  • Implementation and maintenance proposal

An illustration for process mapping and analysis.

For process analysis, the starting scope is one named process with agreed boundaries. You can use the documentation internally or with another provider. Implementation is your choice. Standalone ontology and graph projects use the knowledge engineering scope described below.

03 / PAID · SCOPED PROJECT

Solution Building & Rollout

Design, build and deploy the agreed solution using AI / GenAI capabilities, integrations, deterministic automation or a combination. Where useful, knowledge graph development can be included to connect the information the solution needs.

Built for real use

  • Security, access controls and appropriate human intervention

  • Monitoring, testing and validation with human users

  • Acceptance criteria tied to agreed success measures

  • Operational documentation, training and team handover

An illustration for solution building.

Technical scope, running costs and operation responsibilities are defined in the proposal.

04 / PAID · OPTIONAL

Maintenance & Improvement

Maintain reliable operation as connected systems and business requirements evolve

Within an agreed service scope

  • Monitor operation, performance and running costs

  • Investigate issues and support ongoing operation

  • Review results and implement agreed improvements

An illustration for continuous maintenance.

Maintenance is optional and paid. Support arrangements and included charges are defined in the agreement; more complex changes are separately scoped.

ADDITIONAL SPECIALIST SERVICE

Knowledge engineering - standalone or integrated.

Structure and connect business knowledge with ontology design and knowledge graph development.

Standalone project

Start with a business domain and the questions you need to answer. Commission a documented ontology, a populated knowledge graph or both.

Part of a solution

Connect the information an assistant, agent or workflow needs. Define the graph work within the wider project scope and acceptance criteria.

Later extension

Extend an existing solution with new relationships, connected sources or graph-based retrieval when there is a clear use for them.

What you can commission

  • Domain discovery and business questions

  • Ontology design and documentation

  • Source mapping, graph population and validation

  • Queries, interfaces and agreed integrations

  • Handover and optional ongoing updates

A scope of its own

We agree on the domain, sources, deliverables and success criteria before implementation. A project can end with a validated ontology or continue through graph development.

Knowledge engineering is available at the point it is useful. It does not require completion of the four process improvement stages.

SCOPE & PRICING

A proposal shaped around the work.

Analysis, implementation and optional maintenance have distinct scopes and costs. We’ll make the assumptions, responsibilities and expected running costs clear in your proposal.

Project timing depends on complexity, integrations and the information available.

YOUR NEXT STEP

Start with one process.

Tell us where work gets stuck. We'll discuss how can AceVision Consulting help.

Free 40-minute consultation · Arranged by email

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